Daimler India Commercial Vehicles (DICV) has launched its single sign on digital platform Proserv, empowering customers to avail all services at their fingertips. The Proserv app was unveiled to a select group of customers at the customer day event held in DICV’s plant at Oragadam.
Satyakam Arya, Managing Director and CEO, DICV, said, “The key differentiator of the BharatBenz Proserv app is its single sign on digital platform, for all the aftersales needs of a BharatBenz customer. From fixing a service appointment to ordering parts, from renewing service contracts to finding the nearest fuel station, this app provides all that our customer needs at their fingertips”
Proserv app enables a seamless connect between the customer, dealers and the manufacturer, improving reach & access to services ensuring higher uptime & fleet utilisation. This application in its first phase is inbuilt with 65+ features, enabling advance booking, parts ordering, renewal of contracts, extended warranty, insurance, fleet maintenance, 24×7 RSA and integrated with all types of online payment options, scalable further to integrate with connectivity & proactive services, said a statement.