Shell Lubricants has launched its Customer Experience Centre (CEC) , in an experiential format at the Shell Technology Centre Bangalore (STCB) in India. The CEC has been built on the three pillars of the company’s Technology leadership – Innovation, Partnership and Application. The CEC takes visitors on a journey to experience Shell’s values, people, breakthrough products, customers and OEMs partnership and seamless customer services. Each zone is accompanied by live demos of products such as the sensors for real time monitoring, and engine-cut sections to further enrich the storytelling experience for customers visiting the CEC.
“At Shell, our aim has been to deliver world-class products that meet and exceed our customer’s needs. The launch of the CEC will highlight milestones along our journey of leadership in breakthrough technology in India, our commitment to deliver customers with best-in-class experience, and how our combination of technology, services, and products has led us to emerge as a technology partner of choice,” said Praveen Nagpal, CTO, Shell Lubricants India.