Valeo, the global automotive technology supplier has set-up Valeo Electrical Shoppe in Fort Road, Lal Bagh, Bengaluru, an exclusive service facility for “High-end Auto Electrical Components” in the country. Through Valeo Electrical Shoppe, Valeo aims to provide reliable and superior quality service that is fast and cost-effective.
In the Indian automotive repair market, 65 % of the electrical spare parts are refit rather than replaced. In this cost driven context, the quality of the original part and the corresponding services is key. Valeo is thus launching “Valeo Electrical Shoppe” in association with its Channel Partner Santrupthi Sanco, the largest Auto Electrical Distributor in the country.
The evolution of auto technology and the resulting increase in the auto electrical content in high-end passenger cars and other vehicles has created a demand for skilled servicing of the auto electrical parts. Due to the high cost of these parts, both automobile dealerships and the end-customers prefer to service and refit the components rather than replacing them. Valeo Electrical Shoppe is the result of acknowledgement of this evolving customer preference.
At Valeo Shoppe, the customers will benefit not only from being guaranteed of genuine Valeo parts, but also from the defective part being serviced and brought back to the standard of a brand new one and delivered to them with a Valeo six-month guarantee. Valeo Shoppe will be the first service facility in the country to provide warranty for reconditioned and remanufactured parts.
This first-of-its-kind Valeo Shoppe will employ a team of technicians who are skilled in servicing high-end auto electrical products and a team of runners, who will pick the defective parts and deliver them after service to the customers at their doorstep. Valeo Shoppe promises a turnaround time of 5 hours for the serviced part to be delivered to the customer, from the time the call for repair is received.